Patient Benefits Specialist

Remote

Full Time

Murray, UT

Entry Level

Key Notes:
-Fully Remote
-Great for an Independent Self-Starter

Position Summary:

As the Patient Benefits Specialist, you will serve as the primary liaison for patients navigating the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) and the Radiation Exposure Compensation Act (RECA). This entry-level role in the Experience Department focuses on offering exceptional patient assistance, collaborating with teams across the organization, and ensuring clear communication both internally and externally.

Responsibilities:

• Guidance and Liaison Role: Act as the primary point of contact for patients regarding their medical-card benefits, providing clear explanations of the EEOICPA/RECA programs.
• Data Management: Accurately input and maintain patient records using strong computer skills and CRM systems. Maintain HIPAA privacy and confidentiality. Requesting Medical Records.
• Relationship Building + Clear Communication: Develop and maintain strong relationships with patients, authorized representatives, case managers, and internal teams.
• Customer Service Excellence: Provide outstanding customer service, striving to continuously improve patient satisfaction
• Professional Representation: Represent the company professionally, ensuring patients receive the support they need.

Qualifications:

• Familiarity with EEOICPA/RECA programs or a willingness to undergo training.
• Prior customer service experience, especially in telephone communication.
• Strong communication and collaboration skills.
• Proficiency in Microsoft Suite and CRM systems (or willingness and ability to learn.)
• Commitment to maintaining patient confidentiality.
• Must pass a criminal background check.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Have you ever been convicted of a felony?*

If your answer to the previous question is yes, then please explain:

Please provide 2 professional references:*

Please provide the name(s) of your past 2 employers:*

Provide a copy of your social security card:*

Provide a copy of your drivers license:*

I hereby authorize United Energy Workers Healthcare to investigate my background and qualifications for purposes of evaluating whether I am qualified for the position for which I am applying. I understand that United Energy Workers Healthcare will utilize an outside firm or firms to assist it in checking such information, and I specifically authorize such an investigation by information services and outside entities of the company's choice, up to and including federal and state registries. I further understand that United Energy Workers Healthcare reserves the right to periodically, at minimum annually, recheck my background in order to maintain healthcare compliance. I also understand that I may withhold my permission and that in such a case, no investigation will be done, and my application will not be processed further.
(Select Yes or No)*

Are you authorized to work in the United States with an H-1B visa?*

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications and location.

Patient Benefits Specialist

Apply for this position